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Legal

Privacy Policy

1. Introduction

This Privacy Policy informs website visitors, customers and any interested party about how BLUE DOOR SINGLE MEMBER PRIVATE COMPANY collects and processes personal data in connection with the operation of the website and the provision of accommodation services, in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 – GDPR) and applicable Greek legislation.

2. Data Controller

The controller of personal data is the company:

BLUE DOOR SINGLE MEMBER PRIVATE COMPANY
G.E.MI. No.: 166935703000
Tax ID (A.F.M.): 801953345
Registered office: 1 POULIOU STREET, AMPELOKIPI, ATHENS / CENTRAL SECTOR OF ATHENS, 11523

For any matter concerning the protection of personal data, you can contact the company by email at info@athensagora.gr.

3. What data we collect

Depending on your relationship with the company and your use of the website, the following categories of data may be collected:

  • identification and contact details, such as full name, email, phone number and address,
  • booking and stay details, such as arrival and departure dates, number of guests, booking details and special requests,
  • billing and payment details, where required to complete the transaction and comply with legal obligations,
  • information contained in contact forms, emails or other requests you submit,
  • technical data from your use of the website, such as IP address, device type, browser, operating system, date and time of access and other log data.

4. How data is collected

Personal data is collected:

  • directly from you, when you fill in a contact or booking form, when you contact the company or when you provide information in connection with your stay,
  • automatically, while you browse the website, through technical data and technologies related to the operation of the website.

5. Purposes of processing

Your personal data is processed for the following purposes:

  • to communicate with you and respond to requests or questions,
  • to manage, confirm, modify or cancel bookings,
  • to provide accommodation services and assist you during your stay,
  • to issue invoices and receipts and comply with tax, accounting and other legal obligations,
  • for the operation, security and technical support of the website,
  • to improve our services and the user experience of the website, where permitted by the applicable legal framework.

6. Legal bases for processing

The processing of personal data is based, as applicable, on:

  • the performance of a contract or steps taken prior to entering into a contract,
  • compliance with a legal obligation of the company,
  • the company’s legitimate interest in the secure and proper operation of the website and its services,
  • your consent, where required by law.

7. Cookies

The website may use cookies and similar technologies for its operation, to store preferences, to measure traffic and for other functions that are permitted or based on your consent, where required. For more information on the types of cookies used, their purposes, their duration and how to manage them, please refer to the separate Cookie Policy of the website.

8. Recipients of data

The company may share personal data with third parties only when this is necessary to provide its services or to comply with the law. Such recipients may include:

  • website hosting and technical support providers,
  • providers of booking services or related digital tools,
  • payment service providers,
  • accountants, lawyers or other external advisers,
  • competent public, administrative, tax or judicial authorities, where required by law.

9. International transfers

Where any partners or service providers are located outside the European Economic Area, the company ensures that the relevant data transfers take place in accordance with the applicable legal framework and with the appropriate safeguards provided for by the GDPR.

10. Data retention

Personal data is kept only for as long as necessary to fulfil the purposes for which it was collected, or for as long as required by tax, accounting, commercial or other applicable legislation.

11. Data security

The company takes appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, unlawful processing or destruction.

12. Rights of data subjects

Under applicable law, and subject to the relevant conditions, you have the following rights:

  • the right of access,
  • the right to rectification,
  • the right to erasure,
  • the right to restriction of processing,
  • the right to object,
  • the right to data portability,
  • the right to withdraw consent, where processing is based on consent.

To exercise your rights, you can contact the company using the contact details provided on the website.

13. Right to lodge a complaint

If you believe that your rights regarding the protection of your personal data have been infringed, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA).

14. Changes to this policy

The company reserves the right to amend this Privacy Policy to reflect changes in legislation, in its services or in the way data is processed. The current version will always be published on the website.

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